General Information & Conditions

Welcome to the Knox Club
Our Function Manager, Jo-Ann Woods, will be delighted to assist you in the preparation of your forthcoming event. Following are our general information and business details.

Confirmation of Booking
Tentative bookings are held for a period of 7 days.  Once you have selected your date your booking will be considered as confirmed upon receipt of a $300.00 deposit, together with a letter of confirmation.  The Knox Club reserves the righ to cancel the reservation if the letter of confirmation and deposit has not been received within 7 days of the original reservation.

Cancellations
Deposits:
Cancellation in excess of 60 days notice prior to the scheduled event will receive a full refund.
Cancellations within 30-60 days will receive a 50% refund.
Cancellations within 30 days of the event will incur loss of deposit. The organizer shall pay on demand any costs incurred for the said function.
All cancellations must be confirmed in writing.

Food and Beverage Menus: Provision and Service
Function organizers and their guests are not allowed to consume food or beverage other than supplied by the Knox Club. Our menu selections are a comprehensive selection from our range of food and beverage items, however, we are pleased to offer other options to suit your specific requirements.

Menu and Service Details
For smooth running of your function, the planning of menu and service must be finalized a clear 5 days in advance. Confirmation in writing by letter or contract detailing the services and costs will be required from the function organizer in authority to effect the subsequent payment, against the invoice.

Final Attendance, Numbers and Payment
A final and chargeable number of guests attending the function are required by 12.00 noon, 5 working days prior to the date of the function. This attendance number will be considered your minimum guarantee and is not subject to reduction. Charges will then be assessed on the guaranteed number of actual attendance, whichever is greater.
If the guaranteed number is not received within the 72 hour period, your previously advised “expected” attendance will be your guarantee. Minimum guest numbers apply to all functions before a surcharge per guest is added.
Requests for increasing the guarantee within the 72 hour period are subject to Knox Club approval and may result in additional charges. Our invoice is payable within seven days of receiving it.

Entertainment
Our Function Manager can offer price listings of local entertainment providers, however it is your responsibility to book your own entertainment for your special event.

List Prices, Validity and Surcharges
All prices are current and may be subject to increase without notice. The prices with our menus are current at the time they are submitted and are applicable to functions held during weekdays and Saturdays. These prices are subject to revision until the final menu and service details are approved in writing by the Function Manager. Our menu prices are applicable to all functions at the Knox Club. Prices include provision of white linen, tableware as required and candles for dinner functions.

Decorations and Technical Requirements
Decoration and technical requirements other than those featured in the function room reserved should be discussed with our Function Manager, e.g. floral arrangements and special linen, as these may require in-house assistance for access and setup.

N.B: No decorations are permitted to be mounted on any of the Function Room walls, doors etc.

Car park
Parking is strictly at owner’s risk.

Delivery of Equipment
Equipment delivered for a function must be marked for the attention of the Function Manager, and states the function name.

The Knox Club will not be liable for any damage or loss to such equipment. Organisers should arrange their own insurance for additional equipment delivered prior to date of function.

Private Functions (Eg Weddings and 21st Birthdays)
Payment for 21st Birthdays, Presentation Nights etc is required to be paid in full on completion of your function.
Full Payment for Weddings is required in advance (minimum of 24 hours). The form of payment available is: cash, credit card or by account if previously organized with Function Manager.

Limit of Hiring
If the room booked cannot be made available due to causes beyond the control of the Club, the Club reserves the right to substitute a similar room. In the event that the Knox Club cannot be made available to the hirer, on the date(s) for which it has been hired by reason of flood, fire, damage, industrial dispute or any other reason, the Management shall not be liable for loss. The hirer shall be entitled to use only the parts of the building hired and shall vacate it punctually at the time specified by the Manager. Management reserves the right to let any other portion of the building for any purpose at the same time.

Security
If in the opinion of the Management it is necessary to employ staff for the purpose of maintaining security at any event to be held at the Knox Club, the cost of employing such staff shall be added to the hire charge. All 21st birthday celebrations being held at the Knox Club will incur a charge for security. The charge is $27.00 per hour per guard. Management reserves the right to decide on the number of security staff needed per event.

Dress Regulations
Function Client’s must observe the Knox Club’s dress regulations when areas other than the Function Room are accessed during the course of the function.